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Privacy & Security

Alpine Project Management values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experiences and to communicate with our customers in an orderly fashion in order to obtain correct shipping information, in addition to information about our products, services, and promotions.

*** Your privacy is of the up most importance to us. We have put in place appropriate electronic and managerial procedures to protect and prevent hackers, maintain your data with the up most security, and correctly use the information we collect online. We do not sell or rent the information you provide to us online to any third parties. ***

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, please contact Louden Office.

• What kind of information does Alpine Project Management collect?
  
• How does Alpine Project Management use my information?
  
• Does Alpine Project Management share my information with third parties?
  
• How do I access my information? How do I change or delete my information?
  
• What are cookies? How does Alpine Project Management use cookies on its site?
• How do I know my order information is secure?

What kind of information does Alpine Project Management collect?

We collect information, such as your name, e-mail and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores.
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How does Alpine Project Management use my information?

When you make a purchase from Alpine Project Management, we use your information to process your order. We also will send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions regarding your order.
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Does Alpine Project Management share my information with third parties?

We contract with third parties to assist us in credit card processing and order fulfillment with our vendors. We do not authorize any of those third parties to make any other use of your information.
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How do I access my information? How do I change or delete my information?

You can review, change or delete your personal information provided to us through our Web site. To access your information online, simply click "Login" at the top of any page, sign in when prompted to do so and you'll be able to edit your personal information.
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What are cookies? How does Alpine Project Management use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that Web sites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site.

Through our use of cookies, we also track and maintain the identity of the Web site you visited immediately prior to visiting our Web site. We do not track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser. If you turn off cookies though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.
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How do I know my order information is secure?

When you make an online purchase at our Web site, you are protected by the latest technology and security safeguards available on the Internet, as well as sound commercial practices. Before any private information is collected, you are transferred to a secure server. The secured pages will show a secured URL ("https://") and a lock symbol on your browser. When you enter your credit card number it is transmitted across the Internet in an encrypted (scrambled) form and then decoded when it gets to the server.

Some versions of browsers and some firewalls don't permit communication through secure servers such as the ones we use to process orders at Alpine Project Management. In that case, you'll be unable to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please print our order form and place your order by phone at 800.800.FILE (3453).
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